Customer Testimonials

First time dealing with them. Annual service on a Navien Combi unit installed 2 years ago, they were great would highly recommend!

Cromwell Electric was wonderful to work with. Jeff gave a clear explanation of estimate for mini split a/c and installation happened within a few weeks (earlier than expected)! Tom, Jason and Ken were extremely professional and friendly. Got work done in a day without interrupting us in the home. Everything was cleaned up and took time showing us how to work the units and care for them. We will continue to use this company for multiple services when needed. A+++.

Eric Mori came to do my annual service and he was exceptional! He took the time to answer all my questions, thorough and polite ! I was so pleased and he was neat and timely! He did both my AC and heating!

In the middle of a heat wave, our AC quit. Having used Cromwell Energy for furnace maintenance previously, I recalled the excellent service they provided. They did not disappoint again. Even though they were scheduling a week out, a technician became available the next day. Eric was professional, courteous, answered all my questions (and then some), and clearly was an expert in his field. Thanks to Eric and the excellent office staff, our AC stands ready for the next heat wave! Highly recommend Cromwell Energy!!

Cromwell Energy has always given us excellent service and we highly recommend them!

I have used Cromwell Energy for more than 15 years. Eric performed the annual tune-up of my furnace and central A/C. He does a great job of explaining what is being done, was prompt, professional, and experienced. Highly recommend!

Great service today on my air conditioner from Eric! He knows his stuff 🙂

We called Cromwell Energy for a recent AC issue because they promptly fixed an issue we had a cpl years ago. Rep Eric came to our home, quickly identified the issue and had the AC running in no time. He was obviously very knowledgeable as well as courteous and thorough! Once the AC was on he verified the issue was resolved completely before leaving. Cromwell Energy was reasonably priced, will definitely call them again!

Central A/C wasn't working when I needed it. Cromwell Energy sent Eric over the same day. They called before he came and he came when he was supposed to. He was very professional and methodic in tracking down and resolving the issue. I have been a custom for years and the service is always excellent.

Great service, extremely professional, very responsive to heating and cooling needs! My review is based on many years relying on Cromwell Emergy’s services.

Have used Cromwell Energy for several years and always happy with their work. Eric performed the annual service on my HVAC today, very pleasant and knowledgeable technician.

We have been a customer for many years and are always extremely satisfied with the service. Eric was out today to check our air conditioner unit. He was very knowledgeable, courteous and professional. We would recommend Cromwell Energy and we are grateful for the great service with Eric!

I recently encountered a problem with my A/C unit, and Cromwell Energy promptly sent a technician. He conducted himself professionally, clearly explaining the problems and available repair options. Before the technician was dispatched, I had the opportunity to speak with a service manager which is impossible for some companies. So big shout out to their technician Keith, great job.

I have been a customer of Cromwell Energy for many years. They are an OUTSTANDING Company with an Excellent staff. Eric has been servicing my system for the past few years and I have found him to be VERY Professional, Knowledgeable, Helpful and friendly. What more could a costumer ask for?

First time using their service, and I am more than pleased with them. AC unit was leaking and not cooling. Called them, and they quickly scheduled me for a visit. David quickly identified the issue and fixed it on the spot. Truly recommend them.

I have been happy using Cromwell Energy for 40 years. Just wanted to comment on my experience with Eric. He has been here the last few times I needed help with my furnace and AC. He is so friendly to work with, always explaining any issues and what he did to resolve problems. In the past dealing with Brian has also been very helpful. Kim Z., Cromwell

We have been using Cromwell Energy for years and years. I can't say enough about the quality of their service--this company is amazing. They have cared for our boilers (we live in an own a 2-family) and installed a very complex, energy-efficient HVAC during a process that required multiple trips to our tiny attic and cellar. Throughout every visit, whether for installation or annual service calls, the technicians not only show great expertise, but are friendly and kind. And the office staff (thank you, Ronnie!) are exceptional, too. Thank you, Cromwell Energy! We feel lucky to be one of your customers.

Always prompt and excellent service from Cromwell Energy. Employees knowledgeable, polite and helpful. David is great and Ronnie, the secretary, is a pleasure! Lou carries on the family tradition.

Service and staff are top notch. They have exceed my expectations when it comes to customer service. Staff is super friendly, professional, and care about their customers. I would highly recommend.

Excellent service!!!!! Very competent workers!!!!!!!

I want to thank Lou and every member of his staff for the service they have provided at our office as well as my personal properties. Every member on his team is professional and cares about the client and doing a great job. Lou went out of his way to get parts overnight for a steam boiler that went down. They called me 1st thing in the morning to get the system back up and running. I am consistently impressed every time they work for me. Thank you. Kyle

I have been a Cromwell Energy customer for nearly 20 years. I have always gotten good service their techs are some of the best in the business professional knowledgeable Years ago when times got tough the owner of Cromwell Energy fronted me 100 gallons of oil so I could get by never forgot about it. Thanks Cromwell Energy keep doing what you do

We called and received quick same day service. We had just moved to the area and the gentleman was extremely helpful with educating us on our boiler system. Highly recommend this company and they will be the first company we call if another issue arises.

I've been using Cromwell Energy for the last six years for both my heating and air conditioning. I highly recommend this company,The technicians are always on time and update me on how all systems are working after they complete their work.